Bonobo is the first conversational intelligence platform built to empower organizations to know their customers at scale – driving greater conversion, upsell, and retention.

With Bonobo, you will be able to automatically:

 * Detect reasons for customer dissatisfaction

 * Capture every single customer interaction

 * Detect reasons for customer dissatisfaction

 * Detect legal and compliance risks in conversations

 * Identify objections and increase sales and conversion rates

 * Identify risk of churn and comparison to the competition

 * Map the full customer journey